TurboSquid Reviews

Optimal quality price balance.
Models sell well.

Despite a small number of trademark / copyright issues that I've had with Turbosquid (let's face it, if you duplicate a design in a 3D model, you do not have an automatic right to replicate a brand, name, company etc without their respect owners permission) but in my experience, which is extensive, they have always conducted themselves according to the 'contract', even when it hasn't always been entirely transparent. From a sellers point of view, they are a diligent company. Additionally, I would like to see greater transparency with regards 'prohibited' material, particularly the use of trademark, copyright, brand etc permissions that sellers are able to use. It used to be easy to access but in recent years it doesn't appear to be visible at all. TS - stick it on your home page or at least update your sellers with a simple email, telling us where we can find it. In summary, I'd give Turbosquid a 9/10. They are not perfect, but they are sound!

Attempted to become seller. Never have had any issues on any other marketplace. But for you to upload to TurboSquid they make you jump through numerous hoops and make uploading simply a pain. Making things overcomplicated and not user or seller friendly.

For instance, they require a Search Image at specific dimensions rendered a specific way with a specific color space in the background, 5 standard images rendered at a 16/9 ratio and 1080p or higher, Wireframe render at specific dimensions, Turntable render with specific number of frames aswell as a minimum resolution, UV map Overlaid by specific space and at exact size, etc. It makes uploading take nearly as long (Or in my case longer) than actually designing the models.

I've been using Turbosquid for years and my experience is very good. When I need a 3d model it's my first resource, I've found good free models and when I buy them they quality is professional. I also use it to sell my products, they always pay on time, I never had any problem. The chat is not so helpful (the support ticket is better) but it remains one of the best website for 3d models.

I uploaded my models, after some months it is in suspended mode because of "Overlays on All Images"
I don't know how to resolve

Updated:

Turbosquid staff contacted me regarding above comment & told about mistake in my sample images..

I just removed that text oveled image & waiting for clearance of suspension...

Creatives are cheated out of their hard-earned wages in the end. Newcomers get paid 40% and have to pay additional taxes in their country. Yes, you move up (if you can call it that at all) and get from 150 euros sold objects then paid a whole 41%. Exclusive contracts with squid-io guarantee for it, then one sells exclusively at TS, just 60% what is still fraud.
Let the fingers of it, there are better alternatives like CGTrader and others.

I am a 3d artist and sold many 3d models on this site, then they suddenly closed my account without any reason or warning and removed my 3d models.

I tried to contact the support team multiple times but they didn't reply

I made a second account and they did this to me again without even informing me about the reason.

So kindly stay away from these scammers, it is a fruitless waste of time !

On their site they state that if an image is not suitable for your project they will give you a simple refund. They make it as difficult as possible. Instead of just giving a refund. First, they contacted the author of the image to try and deal with the problem I had. Then it still didn't work. Then after 7 exchanges of email, they said as an exception they would issue a refund and I had to fill in a special request. Do not do business with these people.

They take a huge portion of our earning and I noticed that after December they our making us pay the 3$ payoneer fees for transferring artist earnings to payoneer. They are just greedy thieves. Cgtrader pays the transfer fees for payoneer. That is a very unfair move by turbosquid, they should stop being so greedy and reconsider this.

Avoid them, they are scammers. I´m a seller there and they only pay 40% to artists. The problem is that even that poor revenue, they don´t pay! I have been waiting for my sales payment for several months, with many claim tickets opened and the answer is "contact paypal". These are just pass-over answers, i know my paypal works fine, the problem is that they never send money.
SCAMMERS! AVOID THEM

Found an amazing 3d model through turbosquid. I bought it and it really was an amazing model but I realized that in my excitement I hadn't read the description and it was the wrong type of model. Turbosquid issued a full refund. This is a reliable trustworthy company.

As others said, they get 60% of the price, which is really robbing, as the costs for holding up some servers are FAR LOWER than that.
Also, a couple weeks ago they took 8 dollars from my account, in an "automatic payment". I tried to see if there was a buy that I forgot about in those days, but I couldn't find a list of items bought anywhere on their site.
This is by far the worst site I know of a certain relevance, and I hope that they will lose all the clients and close, because robbing 60% of people's work is really horrible.

my deceased husband has been selling on turbo squid. After he died I wanted to close his account. I received a very friendly reply that convinced me to keep the account open. I sent all the reqired documents and informations but never got any anwer, money or support again. In the following years I tried severel times to get in contact and close the account. Nobody ever answerd or helped me. I do suggest to everbody to avoid turbo squid.

there's straight up no download button on the 'Downloads' page (which I was taken to after clicking the big orange 'download' button for a free model). i have tried on multiple different browsers. the sites FAQ page was insufficient. I wouldn't bother getting an account to download free models. this site is useless, something seems very wrong with it.

If you don't have to contact the support and if there's no issue with downloading your purchased models, everything is fine.
In case you have to contact the support, you'll probably have to wait over three weeks for a reply.
A few years ago everything was way better on this site.
It's a shame to see how they treat long term customers.

Edit: Just check REQUEST #639838, it still takes over 2 Weeks to get an answer and no solution has been found yet.